Introduction
Harbor Healthcare LLC (“Harbor,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at harborhealthcare.co and use our services.
By using our Service, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use the Service.
Information We Collect
Information You Provide
- Account information: name, email address, phone number, date of birth, mailing address
- Health information: medical history, current medications, health conditions, weight, height, and other health-related data provided during intake questionnaires and consultations
- Payment information: credit card numbers, billing address (processed securely through our third-party payment processor)
- Communication data: messages you send through our platform, support inquiries, and feedback
Information Collected Automatically
- Device information: IP address, browser type, operating system, device identifiers
- Usage data: pages visited, time spent on pages, click patterns, referring URLs
- Cookies and tracking technologies: we use cookies, pixels, and similar technologies to improve your experience and analyze usage patterns
How We Use Your Information
We use your information to:
- Provide and maintain our Service
- Facilitate medical consultations between you and licensed healthcare providers
- Process payments and fulfill prescriptions
- Communicate with you about your account, appointments, and medications
- Send you health-related reminders and support messages
- Improve our Service through analytics and research
- Comply with legal and regulatory obligations
- Detect and prevent fraud or unauthorized access
How We Share Your Information
We do not sell your personal information. We may share your information with:
- Licensed healthcare providers who deliver clinical services through our platform
- Licensed pharmacies that fulfill your prescriptions
- Service providers who assist with payment processing, email delivery, analytics, and hosting
- Legal authorities when required by law, subpoena, or court order
- Business transfers: in connection with a merger, acquisition, or sale of assets
All third parties with access to your information are contractually obligated to protect it and use it only for the purposes for which it was shared.
Protected Health Information (PHI)
Health information collected through our Service is subject to the Health Insurance Portability and Accountability Act (HIPAA). Please refer to our HIPAA Notice for detailed information on how we handle your protected health information.
Data Security
We implement industry-standard security measures to protect your information, including:
- 256-bit SSL/TLS encryption for all data in transit
- AES-256 encryption for data at rest
- Regular security audits and vulnerability assessments
- Access controls limiting employee access to personal data
- SOC 2 compliant infrastructure
While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.
Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: request a copy of the personal information we hold about you
- Correction: request correction of inaccurate information
- Deletion: request deletion of your personal information, subject to legal and regulatory requirements
- Opt-out: unsubscribe from marketing communications at any time
- Data portability: request your data in a machine-readable format
To exercise any of these rights, contact us at support@harborhealthcare.com.
Cookies
We use cookies and similar technologies to:
- Remember your preferences and login status
- Analyze site traffic and usage patterns
- Deliver relevant advertising
You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of the Service.
Third-Party Links
Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any information.
Children’s Privacy
Our Service is not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If we learn that we have collected information from a child under 18, we will delete it promptly.
California Residents (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your information. We do not sell personal information.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised “Last Updated” date.
Contact
If you have questions about this Privacy Policy, contact us at:
Harbor Healthcare LLC
Email: support@harborhealthcare.com
Phone: 1-800-HARBOR-1
Last Updated: April 7, 2026